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Asia Pacific Queue Management System (QMS) Market 2022-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity

  • Report ID: 43724
  • Date: Sep, 2022
  • Pages: 127
  • Category: BFSI

Asia Pacific queue management system (QMS) market will grow by 6.6% annually with a total addressable market cap of $2,178.2 million over 2022-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology.

Highlighted with 32 tables and 67 figures, this 127-page report “Asia Pacific Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire Asia Pacific queue management system (QMS) market and all its sub-segments through extensively detailed classifications.

Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

In-depth qualitative analyses include identification and investigation of the following aspects:

• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter’s Fiver Forces

The trend and outlook of Asia Pacific market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify Asia Pacific queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country.

Based on Component Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Solutions
o Platform
o Software
• Services
o Managed Service
o Professional Service

Based on Product Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Virtual Queuing
• Linear Queuing

By Queue Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Structured Queue
• Unstructured Queue
• Kiosk Based Queue
• Mobile Queue
• Other Queue Types

By Deployment Mode, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Cloud-based System
• On-Premise System

By Application, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Appointment Management
• Query Handling
• In-Store Management
• Workforce Optimization
• Real-Time Monitoring
• Customer Service
• Reporting and Analytics
• Other Applications

By End User, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Retail and Consumer Goods
• Healthcare and Life Sciences
• Utility Service Providers and Airports
• BFSI
• Hospitality
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Other End Users

By Organization Size, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.

• Small and Medium-Sized Enterprises
• Large Enterprises

Geographically, the following national/local markets are fully investigated:

• Japan
• China
• South Korea
• Australia
• India
• Rest of APAC (further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, Taiwan, and Philippines)

For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included.

The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.

Selected Key Players:

Advantech Co., Ltd.
AKIS Technologies
ATT Systems Group
Aurionpro Solutions Limited
Lavi Industries
QLess, Inc.
Qmatic Group
Qminder Limited
Q-nomy Inc.
Qudini
SEDCO Holding
Seehash Software Pvt. Ltd.
Skiplino
Wavetec
XIPHIAS Software Technologies Pvt. Ltd
Xtreme Media Pvt. Ltd.
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

Reasons to Purchase

• The most thorough study on this industry, encompassing 12 regions, will provide you a genuinely worldwide view.
• Recognize the impact of the coronavirus on the market and how it is expected to change and expand as the virus's effects fade.
• Develop national and regional plans based on research and analysis conducted locally.
• Find investment opportunities in growing segments.
• Outperform rivals by using forecast data as well as market drivers and trends.
• Recognize consumer needs based on recent market research results.
• Performance comparisons with significant rivals.
• For better planning, take use of the connections between important data sets.
• Appropriate for using high-quality, trustworthy data and analysis to support your internal and external presentations.

1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porter’s Fiver Forces Analysis 36
3 Segmentation of Asia Pacific Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 44
3.3.2 Software 45
3.3 Services 46
3.3.1 Managed Service 47
3.3.2 Professional Service 48
4 Segmentation of Asia Pacific Market by Product Type 49
4.1 Market Overview by Product Type 49
4.2 Virtual Queuing 51
4.3 Linear Queuing 52
5 Segmentation of Asia Pacific Market by Queue Type 53
5.1 Market Overview by Queue Type 53
5.2 Structured Queue 55
5.3 Unstructured Queue 56
5.4 Kiosk Based Queue 57
5.5 Mobile Queue 58
5.6 Other Queue Types 59
6 Segmentation of Asia Pacific Market by Deployment Mode 60
6.1 Market Overview by Deployment Mode 60
6.2 Cloud-based System 62
6.3 On-Premise System 63
7 Segmentation of Asia Pacific Market by Application 64
7.1 Market Overview by Application 64
7.2 Appointment Management 66
7.3 Query Handling 67
7.4 In-Store Management 68
7.5 Workforce Optimization 69
7.6 Real-Time Monitoring 70
7.7 Customer Service 71
7.8 Reporting and Analytics 72
7.9 Other Applications 73
8 Segmentation of Asia Pacific Market by End User 74
8.1 Market Overview by End User 74
8.2 Retail and Consumer Goods 76
8.3 Healthcare and Life Sciences 77
8.4 Utility Service Providers and Airports 78
8.5 BFSI 79
8.6 Hospitality 80
8.7 Government and Public Sector 81
8.8 Transportation and Logistics 82
8.9 IT and Telecom 83
8.10 Other End Users 84
9 Segmentation of Asia Pacific Market by Organization Size 85
9.1 Market Overview by Organization Size 85
9.2 Small and Medium-Sized Enterprises 87
9.3 Large Enterprises 88
10 Asia-Pacific Market 2021-2031 by Country 89
10.1 Overview of Asia-Pacific Market 89
10.2 Japan 92
10.3 China 95
10.4 Australia 98
10.5 India 100
10.6 South Korea 102
10.7 Rest of APAC Region 104
11 Competitive Landscape 106
11.1 Overview of Key Vendors 106
11.2 New Product Launch, Partnership, Investment, and M&A 109
11.3 Company Profiles 110
Advantech Co., Ltd. 110
AKIS Technologies 112
ATT Systems Group 113
Aurionpro Solutions Limited 114
Lavi Industries 115
QLess, Inc. 116
Qmatic Group 117
Qminder Limited 118
Q-nomy Inc. 119
Qudini 120
SEDCO Holding 121
Seehash Software Pvt. Ltd. 122
Skiplino 123
Wavetec 124
XIPHIAS Software Technologies Pvt. Ltd 125
Xtreme Media Pvt. Ltd. 126
RELATED REPORTS 127


List of Tables

List of Tables:

Table 1. Snapshot of Asia Pacific Queue Management System Market in Balanced Perspective, 2021-2031 18
Table 2. World Economic Outlook, 2021-2031 23
Table 3. Main Product Trends and Market Opportunities in Asia Pacific Queue Management System Market 32
Table 4. Asia Pacific Queue Management System Market by Component Type, 2021-2031, $ mn 40
Table 5. Asia Pacific Queue Management System Market: Solutions by Type, 2021-2031, $ mn 42
Table 6. Asia Pacific Queue Management System Market: Services by Type, 2021-2031, $ mn 46
Table 7. Asia Pacific Queue Management System Market by Product Type, 2021-2031, $ mn 49
Table 8. Asia Pacific Queue Management System Market by Queue Type, 2021-2031, $ mn 53
Table 9. Asia Pacific Queue Management System Market by Deployment Mode, 2021-2031, $ mn 60
Table 10. Asia Pacific Queue Management System Market by Application, 2021-2031, $ mn 64
Table 11. Asia Pacific Queue Management System Market by End User, 2021-2031, $ mn 74
Table 12. Asia Pacific Queue Management System Market by Organization Size, 2021-2031, $ mn 85
Table 13. APAC Queue Management System Market by Country, 2021-2031, $ mn 90
Table 14. Japan Queue Management System Market by Component Type, 2021-2031, $ mn 94
Table 15. Japan Queue Management System Market by Product Type, 2021-2031, $ mn 94
Table 16. Japan Queue Management System Market by End User, 2021-2031, $ mn 94
Table 17. China Queue Management System Market by Component Type, 2021-2031, $ mn 96
Table 18. China Queue Management System Market by Product Type, 2021-2031, $ mn 96
Table 19. China Queue Management System Market by End User, 2021-2031, $ mn 96
Table 20. Australia Queue Management System Market by Component Type, 2021-2031, $ mn 99
Table 21. Australia Queue Management System Market by Product Type, 2021-2031, $ mn 99
Table 22. Australia Queue Management System Market by End User, 2021-2031, $ mn 99
Table 23. India Queue Management System Market by Component Type, 2021-2031, $ mn 101
Table 24. India Queue Management System Market by Product Type, 2021-2031, $ mn 101
Table 25. India Queue Management System Market by End User, 2021-2031, $ mn 101
Table 26. South Korea Queue Management System Market by Component Type, 2021-2031, $ mn 103
Table 27. South Korea Queue Management System Market by Product Type, 2021-2031, $ mn 103
Table 28. South Korea Queue Management System Market by End User, 2021-2031, $ mn 103
Table 29. Queue Management System Market in Rest of APAC by Country/Region, 2021-2031, $ mn 105
Table 30. Advantech Co., Ltd.: Company Snapshot 110
Table 31. Advantech Co., Ltd.: Business Segmentation 111
Table 32. Advantech Co., Ltd.: Product Portfolio 111


List of Figures

List of Figures:

Figure 1. Research Method Flow Chart 12
Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 15
Figure 3. Asia Pacific Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2021-2031 17
Figure 4. Industry Value Chain Analysis 20
Figure 5. Asia Pacific Queue Management System Market, 2021-2031, $ mn 21
Figure 6. Impact of COVID-19 on Business 24
Figure 7. Primary Drivers and Impact Factors of Asia Pacific Queue Management System Market 26
Figure 8. Primary Restraints and Impact Factors of Asia Pacific Queue Management System Market 29
Figure 9. Investment Opportunity Analysis 33
Figure 10. Porter’s Fiver Forces Analysis of Asia Pacific Queue Management System Market 36
Figure 11. Breakdown of Asia Pacific Queue Management System Market by Component Type, 2021-2031, % of Revenue 41
Figure 12. Asia Pacific Addressable Market Cap in 2022-2031 by Component Type, Value ($ mn) and Share (%) 41
Figure 13. Asia Pacific Queue Management System Market by Component Type: Solutions, 2021-2031, $ mn 42
Figure 14. Asia Pacific Queue Management System Market by Solutions: Platform, 2021-2031, $ mn 44
Figure 15. Asia Pacific Queue Management System Market by Solutions: Software, 2021-2031, $ mn 45
Figure 16. Asia Pacific Queue Management System Market by Component Type: Services, 2021-2031, $ mn 46
Figure 17. Asia Pacific Queue Management System Market by Services: Managed Service, 2021-2031, $ mn 47
Figure 18. Asia Pacific Queue Management System Market by Services: Professional Service, 2021-2031, $ mn 48
Figure 19. Breakdown of Asia Pacific Queue Management System Market by Product Type, 2021-2031, % of Sales Revenue 50
Figure 20. Asia Pacific Addressable Market Cap in 2022-2031 by Product Type, Value ($ mn) and Share (%) 50
Figure 21. Asia Pacific Queue Management System Market by Product Type: Virtual Queuing, 2021-2031, $ mn 51
Figure 22. Asia Pacific Queue Management System Market by Product Type: Linear Queuing, 2021-2031, $ mn 52
Figure 23. Breakdown of Asia Pacific Queue Management System Market by Queue Type, 2021-2031, % of Sales Revenue 54
Figure 24. Asia Pacific Addressable Market Cap in 2022-2031 by Queue Type, Value ($ mn) and Share (%) 54
Figure 25. Asia Pacific Queue Management System Market by Queue Type: Structured Queue, 2021-2031, $ mn 55
Figure 26. Asia Pacific Queue Management System Market by Queue Type: Unstructured Queue, 2021-2031, $ mn 56
Figure 27. Asia Pacific Queue Management System Market by Queue Type: Kiosk Based Queue, 2021-2031, $ mn 57
Figure 28. Asia Pacific Queue Management System Market by Queue Type: Mobile Queue, 2021-2031, $ mn 58
Figure 29. Asia Pacific Queue Management System Market by Queue Type: Other Queue Types, 2021-2031, $ mn 59
Figure 30. Breakdown of Asia Pacific Queue Management System Market by Deployment Mode, 2021-2031, % of Revenue 61
Figure 31. Asia Pacific Addressable Market Cap in 2022-2031 by Deployment Mode, Value ($ mn) and Share (%) 61
Figure 32. Asia Pacific Queue Management System Market by Deployment Mode: Cloud-based System, 2021-2031, $ mn 62
Figure 33. Asia Pacific Queue Management System Market by Deployment Mode: On-Premise System, 2021-2031, $ mn 63
Figure 34. Breakdown of Asia Pacific Queue Management System Market by Application, 2021-2031, % of Revenue 65
Figure 35. Asia Pacific Addressable Market Cap in 2022-2031 by Application, Value ($ mn) and Share (%) 65
Figure 36. Asia Pacific Queue Management System Market by Application: Appointment Management, 2021-2031, $ mn 66
Figure 37. Asia Pacific Queue Management System Market by Application: Query Handling, 2021-2031, $ mn 67
Figure 38. Asia Pacific Queue Management System Market by Application: In-Store Management, 2021-2031, $ mn 68
Figure 39. Asia Pacific Queue Management System Market by Application: Workforce Optimization, 2021-2031, $ mn 69
Figure 40. Asia Pacific Queue Management System Market by Application: Real-Time Monitoring, 2021-2031, $ mn 70
Figure 41. Asia Pacific Queue Management System Market by Application: Customer Service, 2021-2031, $ mn 71
Figure 42. Asia Pacific Queue Management System Market by Application: Reporting and Analytics, 2021-2031, $ mn 72
Figure 43. Asia Pacific Queue Management System Market by Application: Other Applications, 2021-2031, $ mn 73
Figure 44. Breakdown of Asia Pacific Queue Management System Market by End User, 2021-2031, % of Revenue 74
Figure 45. Asia Pacific Addressable Market Cap in 2022-2031 by End User, Value ($ mn) and Share (%) 75
Figure 46. Asia Pacific Queue Management System Market by End User: Retail and Consumer Goods, 2021-2031, $ mn 76
Figure 47. Asia Pacific Queue Management System Market by End User: Healthcare and Life Sciences, 2021-2031, $ mn 77
Figure 48. Asia Pacific Queue Management System Market by End User: Utility Service Providers and Airports, 2021-2031, $ mn 78
Figure 49. Asia Pacific Queue Management System Market by End User: BFSI, 2021-2031, $ mn 79
Figure 50. Asia Pacific Queue Management System Market by End User: Hospitality, 2021-2031, $ mn 80
Figure 51. Asia Pacific Queue Management System Market by End User: Government and Public Sector, 2021-2031, $ mn 81
Figure 52. Asia Pacific Queue Management System Market by End User: Transportation and Logistics, 2021-2031, $ mn 82
Figure 53. Asia Pacific Queue Management System Market by End User: IT and Telecom, 2021-2031, $ mn 83
Figure 54. Asia Pacific Queue Management System Market by End User: Other End Users, 2021-2031, $ mn 84
Figure 55. Breakdown of Asia Pacific Queue Management System Market by Organization Size, 2021-2031, % of Revenue 85
Figure 56. Asia Pacific Addressable Market Cap in 2022-2031 by Organization Size, Value ($ mn) and Share (%) 86
Figure 57. Asia Pacific Queue Management System Market by Organization Size: Small and Medium-Sized Enterprises, 2021-2031, $ mn 87
Figure 58. Asia Pacific Queue Management System Market by Organization Size: Large Enterprises, 2021-2031, $ mn 88
Figure 59. Breakdown of APAC Queue Management System Market by Country, 2021 and 2031, % of Revenue 90
Figure 60. Contribution to APAC 2022-2031 Cumulative Market by Country, Value ($ mn) and Share (%) 91
Figure 61. Queue Management System Market in Japan, 2021-2031, $ mn 93
Figure 62. Queue Management System Market in China, 2021-2031, $ mn 95
Figure 63. Queue Management System Market in Australia, 2021-2031, $ mn 98
Figure 64. Queue Management System Market in India, 2021-2031, $ mn 100
Figure 65. Queue Management System Market in South Korea, 2021-2031, $ mn 102
Figure 66. Queue Management System Market in Rest of APAC, 2021-2031, $ mn 104
Figure 67. Growth Stage of Asia Pacific Queue Management System Industry over the Forecast Period 106

Research methodology is mainly referring to the practical how of any offered piece of research. More specifically, it’s all about how a researcher systematically designs a study in order to assure extremely valid as well as reliable results that ultimately address the targets and objectives of the research.

In any formal research including academic journal, article, dissertation and so on, there will be a special section on a research methodology that mainly describes what, by whom, how to gather as well as how to evaluate the data are provided.

This research methodology has been segmented into following types:

Primary Research:

It is said to be original information that the researchers collect for the crucial purposes of answering the research questions of readers with the help of surveys, observations and experiments.

Secondary Research:

The secondary research is the data that has already been collected by various other researchers in the form of government analysis or scientific studies.

Qualitative Research:

It is descriptive and subjective method irrespective of facts. Both observation and description are essential in this type of research methodology. Its main vision is to analyze knowledge, attitudes, behaviours as well as opinions of people related to the topic of any research. This method has been operated through grounded research, case study and actionable research.

Quantitative Research:

It contains several laboratory experiments, basic surveys, mathematical calculations, simulations and so on. The possible measurement, quantity or amount is considered to be a major factor in the quantitative research methodology.

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