Global Insurance BPO Services Market 2024-2033 by Service Type, Insurance Type, Operation, Deployment Type, Application, Organization Size, and Region: Trend Forecast and Growth Opportunity
- Report ID: 65379
- Date: May, 2024
- Pages: 170
- Category: BFSI
Global insurance BPO services market will reach $31,569.1 million by 2033, growing by 6.2% annually over 2024-2033 driven by the increasing importance of insurance BPO service, rising trends in the contract values of insurance BPO providers, growing digitalization and increased demand for high-quality services at a lower cost, a rising adoption of cloud-based solutions & increasing demand for specialized solutions by BPOs, and an increasing customer demand for best-in-class insurance service.
Highlighted with 84 tables and 88 figures, this 170-page report “Global Insurance BPO Services Market 2024-2033 by Service Type, Insurance Type, Operation, Deployment Type, Application, Organization Size, and Region: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire global insurance BPO services market and all its sub-segments through extensively detailed classifications.
Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2021-2023 and provides forecast from 2024 till 2033 with 2023 as the base year.
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
In-depth qualitative analyses include identification and investigation of the following aspects:
• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter’s Fiver Forces
The trend and outlook of global market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify global insurance BPO services market in every aspect of the classification from perspectives of Service Type, Insurance Type, Operation, Deployment Type, Application, Organization Size, and Region.
Based on Service Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• Human Resource Outsourcing Services
• IT Services
• Underwriting Services
• Customer Care Services
• Finance and Accounting Services
Based on Insurance Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• Life and Annuity Insurance
• Property and Casualty Insurance
By Operation, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• Claims Management
• Administration
• Asset Management
• Development
• Marketing
• Other Operations
By Deployment Type, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• On-Premises
• Cloud-based
By Application, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• BFSI
• Healthcare
• Manufacturing
• Retail
• IT & Telecom
• Other Applications
By Organization Size, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2024-2033 included in each section.
• SMEs
• Large Enterprises
Geographically, the following regions together with the listed national/local markets are fully investigated:
• North America (U.S., Canada, and Mexico)
• Europe (Germany, UK, France, Spain, Italy, Netherlands, Rest of Europe; Rest of Europe is further segmented into Russia, Switzerland, Poland, Sweden, Belgium, Austria, Ireland, Norway, Denmark, and Finland)
• APAC (Japan, China, South Korea, Australia, India, and Rest of APAC; Rest of APAC is further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, Taiwan, and Philippines)
• South America (Brazil, Chile, Argentina, Rest of South America)
• MEA (UAE, Saudi Arabia, South Africa and Rest of MEA)
For each aforementioned region and country, detailed analysis and data for annual revenue ($ mn) are available for 2024-2033. The breakdown of all regional markets by country and the split of each national market by Service Type, Insurance Type, and Application over the forecast years are also included.
The report also covers the current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.
Selected Key Players:
Accenture PLC
Cogneesol
Cognizant Technology Solutions Corporation
Dell Technologies, Inc.
DXC Technology Company
EXL Service Holdings, Inc.
Genpact Limited
HCL Technologies Limited
Infosys Limited
Mphasis Limited
Syntel
Water Street Company
Wipro Limited
WNS Global Services Private Limited
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
1 Introduction 9
1.1 Industry Definition and Research Scope 9
1.1.1 Industry Definition 9
1.1.2 Research Scope 10
1.2 Research Methodology 13
1.2.1 Overview of Market Research Methodology 13
1.2.2 Market Assumption 14
1.2.3 Secondary Data 14
1.2.4 Primary Data 14
1.2.5 Data Filtration and Model Design 15
1.2.6 Market Size/Share Estimation 16
1.2.7 Research Limitations 17
1.3 Executive Summary 18
2 Market Overview and Dynamics 21
2.1 Market Size and Forecast 21
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 25
2.1.3 Impact of Russia-Ukraine Conflict: War Slows Economic Recovery 27
2.2 Major Growth Drivers 31
2.3 Market Restraints and Challenges 35
2.4 Emerging Opportunities and Market Trends 38
2.5 Porter’s Fiver Forces Analysis 42
3 Segmentation of Global Market by Service Type 46
3.1 Market Overview by Service Type 46
3.2 Human Resource Outsourcing Services 48
3.3 IT Services 49
3.4 Underwriting Services 50
3.5 Customer Care Services 51
3.6 Finance and Accounting Services 52
4 Segmentation of Global Market by Insurance Type 53
4.1 Market Overview by Insurance Type 53
4.2 Life and Annuity Insurance 55
4.3 Property and Casualty Insurance 56
5 Segmentation of Global Market by Operation 57
5.1 Market Overview by Operation 57
5.2 Claims Management 59
5.3 Administration 60
5.4 Asset Management 61
5.5 Development 62
5.6 Marketing 63
5.7 Other Operations 64
6 Segmentation of Global Market by Deployment Type 65
6.1 Market Overview by Deployment Type 65
6.2 On-Premises 67
6.3 Cloud-based 68
7 Segmentation of Global Market by Application 69
7.1 Market Overview by Application 69
7.2 BFSI 71
7.3 Healthcare 72
7.4 Manufacturing 73
7.5 Retail 74
7.6 IT & Telecom 75
7.7 Other Applications 76
8 Segmentation of Global Market by Organization Size 77
8.1 Market Overview by Organization Size 77
8.2 SMEs 79
8.3 Large Enterprises 80
9 Segmentation of Global Market by Region 81
9.1 Geographic Market Overview 2022-2032 81
9.2 North America Market 2022-2032 by Country 85
9.2.1 Overview of North America Market 85
9.2.2 U.S. 89
9.2.3 Canada 92
9.2.4 Mexico 94
9.3 European Market 2022-2032 by Country 96
9.3.1 Overview of European Market 96
9.3.2 Germany 100
9.3.3 U.K. 102
9.3.4 France 104
9.3.5 Spain 106
9.3.6 Italy 108
9.3.7 Netherlands 110
9.3.8 Rest of European Market 112
9.4 Asia-Pacific Market 2022-2032 by Country 114
9.4.1 Overview of Asia-Pacific Market 114
9.4.2 Japan 118
9.4.3 China 121
9.4.4 Australia 123
9.4.5 India 125
9.4.6 South Korea 127
9.4.7 Rest of APAC Region 129
9.5 South America Market 2022-2032 by Country 131
9.5.1 Argentina 134
9.5.2 Brazil 136
9.5.3 Chile 138
9.5.4 Rest of South America Market 140
9.6 MEA Market 2022-2032 by Country 141
9.6.1 UAE 144
9.6.2 Saudi Arabia 146
9.6.3 South Africa 148
9.6.4 Other National Markets 150
10 Competitive Landscape 151
10.1 Overview of Key Vendors 151
10.2 New Product Launch, Partnership, Investment, and M&A 154
10.3 Company Profiles 155
Accenture PLC 155
Cogneesol 157
Cognizant Technology Solutions Corporation 158
Dell Technologies, Inc. 159
DXC Technology Company 160
EXL Service Holdings, Inc. 161
Genpact Limited 162
HCL Technologies Limited 163
Infosys Limited 164
Mphasis Limited 165
Syntel 166
Water Street Company 167
Wipro Limited 168
WNS Global Services Private Limited 169
RELATED REPORTS 170
List of Tables
List of Tables:
Table 1. Snapshot of Global Insurance BPO Services Market in Balanced Perspective, 2022-2032 19
Table 2. World Economic Outlook, 2021-2031 23
Table 3. World Economic Outlook, 2021-2023 24
Table 4. Scenarios for Economic Impact of Ukraine Crisis 28
Table 5. Worldwide Insurance Market, 2022-2032, $ bn 33
Table 6. Main Product Trends and Market Opportunities in Global Insurance BPO Services Market 38
Table 7. Global Insurance BPO Services Market by Service Type, 2022-2032, $ mn 46
Table 8. Global Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 53
Table 9. Global Insurance BPO Services Market by Operation, 2022-2032, $ mn 57
Table 10. Global Insurance BPO Services Market by Deployment Type, 2022-2032, $ mn 65
Table 11. Global Insurance BPO Services Market by Application, 2022-2032, $ mn 69
Table 12. Global Insurance BPO Services Market by Organization Size, 2022-2032, $ mn 77
Table 13. Global Insurance BPO Services Market by Region, 2022-2032, $ mn 82
Table 14. Leading National Insurance BPO Services Market, 2022 and 2032, $ mn 84
Table 15. North America Insurance BPO Services Market by Country, 2022-2032, $ mn 87
Table 16. U.S. Insurance BPO Services Market by Service Type, 2022-2032, $ mn 91
Table 17. U.S. Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 91
Table 18. U.S. Insurance BPO Services Market by Application, 2022-2032, $ mn 91
Table 19. Canada Insurance BPO Services Market by Service Type, 2022-2032, $ mn 93
Table 20. Canada Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 93
Table 21. Canada Insurance BPO Services Market by Application, 2022-2032, $ mn 93
Table 22. Mexico Insurance BPO Services Market by Service Type, 2022-2032, $ mn 95
Table 23. Mexico Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 95
Table 24. Mexico Insurance BPO Services Market by Application, 2022-2032, $ mn 95
Table 25. Europe Insurance BPO Services Market by Country, 2022-2032, $ mn 99
Table 26. Germany Insurance BPO Services Market by Service Type, 2022-2032, $ mn 101
Table 27. Germany Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 101
Table 28. Germany Insurance BPO Services Market by Application, 2022-2032, $ mn 101
Table 29. U.K. Insurance BPO Services Market by Service Type, 2022-2032, $ mn 103
Table 30. U.K. Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 103
Table 31. U.K. Insurance BPO Services Market by Application, 2022-2032, $ mn 103
Table 32. France Insurance BPO Services Market by Service Type, 2022-2032, $ mn 105
Table 33. France Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 105
Table 34. France Insurance BPO Services Market by Application, 2022-2032, $ mn 105
Table 35. Spain Insurance BPO Services Market by Service Type, 2022-2032, $ mn 107
Table 36. Spain Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 107
Table 37. Spain Insurance BPO Services Market by Application, 2022-2032, $ mn 107
Table 38. Italy Insurance BPO Services Market by Service Type, 2022-2032, $ mn 109
Table 39. Italy Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 109
Table 40. Italy Insurance BPO Services Market by Application, 2022-2032, $ mn 109
Table 41. Netherlands Insurance BPO Services Market by Service Type, 2022-2032, $ mn 111
Table 42. Netherlands Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 111
Table 43. Netherlands Insurance BPO Services Market by Application, 2022-2032, $ mn 111
Table 44. Insurance BPO Services Market in Rest of Europe by Country, 2022-2032, $ mn 113
Table 45. APAC Insurance BPO Services Market by Country, 2022-2032, $ mn 116
Table 46. Japan Insurance BPO Services Market by Service Type, 2022-2032, $ mn 120
Table 47. Japan Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 120
Table 48. Japan Insurance BPO Services Market by Application, 2022-2032, $ mn 120
Table 49. China Insurance BPO Services Market by Service Type, 2022-2032, $ mn 122
Table 50. China Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 122
Table 51. China Insurance BPO Services Market by Application, 2022-2032, $ mn 122
Table 52. Australia Insurance BPO Services Market by Service Type, 2022-2032, $ mn 124
Table 53. Australia Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 124
Table 54. Australia Insurance BPO Services Market by Application, 2022-2032, $ mn 124
Table 55. India Insurance BPO Services Market by Service Type, 2022-2032, $ mn 126
Table 56. India Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 126
Table 57. India Insurance BPO Services Market by Application, 2022-2032, $ mn 126
Table 58. South Korea Insurance BPO Services Market by Service Type, 2022-2032, $ mn 128
Table 59. South Korea Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 128
Table 60. South Korea Insurance BPO Services Market by Application, 2022-2032, $ mn 128
Table 61. Insurance BPO Services Market in Rest of APAC by Country/Region, 2022-2032, $ mn 130
Table 62. South America Insurance BPO Services Market by Country, 2022-2032, $ mn 133
Table 63. Argentina Insurance BPO Services Market by Service Type, 2022-2032, $ mn 135
Table 64. Argentina Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 135
Table 65. Argentina Insurance BPO Services Market by Application, 2022-2032, $ mn 135
Table 66. Brazil Insurance BPO Services Market by Service Type, 2022-2032, $ mn 137
Table 67. Brazil Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 137
Table 68. Brazil Insurance BPO Services Market by Application, 2022-2032, $ mn 137
Table 69. Chile Insurance BPO Services Market by Service Type, 2022-2032, $ mn 139
Table 70. Chile Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 139
Table 71. Chile Insurance BPO Services Market by Application, 2022-2032, $ mn 139
Table 72. MEA Insurance BPO Services Market by Country, 2022-2032, $ mn 143
Table 73. UAE Insurance BPO Services Market by Service Type, 2022-2032, $ mn 145
Table 74. UAE Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 145
Table 75. UAE Insurance BPO Services Market by Application, 2022-2032, $ mn 145
Table 76. Saudi Arabia Insurance BPO Services Market by Service Type, 2022-2032, $ mn 147
Table 77. Saudi Arabia Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 147
Table 78. Saudi Arabia Insurance BPO Services Market by Application, 2022-2032, $ mn 147
Table 79. South Africa Insurance BPO Services Market by Service Type, 2022-2032, $ mn 149
Table 80. South Africa Insurance BPO Services Market by Insurance Type, 2022-2032, $ mn 149
Table 81. South Africa Insurance BPO Services Market by Application, 2022-2032, $ mn 149
Table 82. Accenture PLC: Company Snapshot 155
Table 83. Accenture PLC: Business Segmentation 156
Table 84. Accenture PLC: Product Portfolio 156
List of Figures
List of Figures:
Figure 1. Research Method Flow Chart 13
Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 16
Figure 3. Global Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2022-2032 18
Figure 4. Global Insurance BPO Services Market, 2022-2032, $ mn 21
Figure 5. Impact of COVID-19 on Business 25
Figure 6. Primary Drivers and Impact Factors of Global Insurance BPO Services Market 31
Figure 7. GDP per capita in the World, 1990-2020, $ thousand 34
Figure 8. Forecast of World Middle-class Population by Region, 2015-2030, million 34
Figure 9. Primary Restraints and Impact Factors of Global Insurance BPO Services Market 35
Figure 10. Investment Opportunity Analysis 39
Figure 11. Porter’s Fiver Forces Analysis of Global Insurance BPO Services Market 42
Figure 12. Breakdown of Global Insurance BPO Services Market by Service Type, 2022-2032, % of Revenue 47
Figure 13. Global Addressable Market Cap in 2023-2032 by Service Type, Value ($ mn) and Share (%) 47
Figure 14. Global Insurance BPO Services Market by Service Type: Human Resource Outsourcing Services, 2022-2032, $ mn 48
Figure 15. Global Insurance BPO Services Market by Service Type: IT Services, 2022-2032, $ mn 49
Figure 16. Global Insurance BPO Services Market by Service Type: Underwriting Services, 2022-2032, $ mn 50
Figure 17. Global Insurance BPO Services Market by Service Type: Customer Care Services, 2022-2032, $ mn 51
Figure 18. Global Insurance BPO Services Market by Service Type: Finance and Accounting Services, 2022-2032, $ mn 52
Figure 19. Breakdown of Global Insurance BPO Services Market by Insurance Type, 2022-2032, % of Sales Revenue 54
Figure 20. Global Addressable Market Cap in 2023-2032 by Insurance Type, Value ($ mn) and Share (%) 54
Figure 21. Global Insurance BPO Services Market by Insurance Type: Life and Annuity Insurance, 2022-2032, $ mn 55
Figure 22. Global Insurance BPO Services Market by Insurance Type: Property and Casualty Insurance, 2022-2032, $ mn 56
Figure 23. Breakdown of Global Insurance BPO Services Market by Operation, 2022-2032, % of Sales Revenue 58
Figure 24. Global Addressable Market Cap in 2023-2032 by Operation, Value ($ mn) and Share (%) 58
Figure 25. Global Insurance BPO Services Market by Operation: Claims Management, 2022-2032, $ mn 59
Figure 26. Global Insurance BPO Services Market by Operation: Administration, 2022-2032, $ mn 60
Figure 27. Global Insurance BPO Services Market by Operation: Asset Management, 2022-2032, $ mn 61
Figure 28. Global Insurance BPO Services Market by Operation: Development, 2022-2032, $ mn 62
Figure 29. Global Insurance BPO Services Market by Operation: Marketing, 2022-2032, $ mn 63
Figure 30. Global Insurance BPO Services Market by Operation: Other Operations, 2022-2032, $ mn 64
Figure 31. Breakdown of Global Insurance BPO Services Market by Deployment Type, 2022-2032, % of Revenue 66
Figure 32. Global Addressable Market Cap in 2023-2032 by Deployment Type, Value ($ mn) and Share (%) 66
Figure 33. Global Insurance BPO Services Market by Deployment Type: On-Premises, 2022-2032, $ mn 67
Figure 34. Global Insurance BPO Services Market by Deployment Type: Cloud-based, 2022-2032, $ mn 68
Figure 35. Breakdown of Global Insurance BPO Services Market by Application, 2022-2032, % of Revenue 70
Figure 36. Global Addressable Market Cap in 2023-2032 by Application, Value ($ mn) and Share (%) 70
Figure 37. Global Insurance BPO Services Market by Application: BFSI, 2022-2032, $ mn 71
Figure 38. Global Insurance BPO Services Market by Application: Healthcare, 2022-2032, $ mn 72
Figure 39. Global Insurance BPO Services Market by Application: Manufacturing, 2022-2032, $ mn 73
Figure 40. Global Insurance BPO Services Market by Application: Retail, 2022-2032, $ mn 74
Figure 41. Global Insurance BPO Services Market by Application: IT & Telecom, 2022-2032, $ mn 75
Figure 42. Global Insurance BPO Services Market by Application: Other Applications, 2022-2032, $ mn 76
Figure 43. Breakdown of Global Insurance BPO Services Market by Organization Size, 2022-2032, % of Revenue 77
Figure 44. Global Addressable Market Cap in 2023-2032 by Organization Size, Value ($ mn) and Share (%) 78
Figure 45. Global Insurance BPO Services Market by Organization Size: SMEs, 2022-2032, $ mn 79
Figure 46. Global Insurance BPO Services Market by Organization Size: Large Enterprises, 2022-2032, $ mn 80
Figure 47. Global Market Snapshot by Region 81
Figure 48. Geographic Spread of Worldwide Insurance BPO Services Market, 2022-2032, % of Sales Revenue 82
Figure 49. Global Addressable Market Cap in 2023-2032 by Region, Value ($ mn) and Share (%) 83
Figure 50. North American Insurance BPO Services Market, 2022-2032, $ mn 86
Figure 51. Breakdown of North America Insurance BPO Services Market by Country, 2022 and 2032, % of Revenue 87
Figure 52. Contribution to North America 2023-2032 Cumulative Market by Country, Value ($ mn) and Share (%) 88
Figure 53. U.S. Insurance BPO Services Market, 2022-2032, $ mn 90
Figure 54. Canada Insurance BPO Services Market, 2022-2032, $ mn 92
Figure 55. Insurance BPO Services Market in Mexico, 2022-2032, $ mn 94
Figure 56. European Insurance BPO Services Market, 2022-2032, $ mn 97
Figure 57. Breakdown of European Insurance BPO Services Market by Country, 2022 and 2032, % of Revenue 98
Figure 58. Contribution to Europe 2023-2032 Cumulative Market by Country, Value ($ mn) and Share (%) 99
Figure 59. Insurance BPO Services Market in Germany, 2022-2032, $ mn 100
Figure 60. Insurance BPO Services Market in U.K., 2022-2032, $ mn 102
Figure 61. Insurance BPO Services Market in France, 2022-2032, $ mn 104
Figure 62. Insurance BPO Services Market in Spain, 2022-2032, $ mn 106
Figure 63. Insurance BPO Services Market in Italy, 2022-2032, $ mn 108
Figure 64. Insurance BPO Services Market in Netherlands, 2022-2032, $ mn 110
Figure 65. Insurance BPO Services Market in Rest of Europe, 2022-2032, $ mn 112
Figure 66. Asia-Pacific Insurance BPO Services Market, 2022-2032, $ mn 115
Figure 67. Breakdown of APAC Insurance BPO Services Market by Country, 2022 and 2032, % of Revenue 115
Figure 68. Contribution to APAC 2023-2032 Cumulative Market by Country, Value ($ mn) and Share (%) 117
Figure 69. Insurance BPO Services Market in Japan, 2022-2032, $ mn 119
Figure 70. Insurance BPO Services Market in China, 2022-2032, $ mn 121
Figure 71. Insurance BPO Services Market in Australia, 2022-2032, $ mn 123
Figure 72. Insurance BPO Services Market in India, 2022-2032, $ mn 125
Figure 73. Insurance BPO Services Market in South Korea, 2022-2032, $ mn 127
Figure 74. Insurance BPO Services Market in Rest of APAC, 2022-2032, $ mn 129
Figure 75. South America Insurance BPO Services Market, 2022-2032, $ mn 132
Figure 76. Breakdown of South America Insurance BPO Services Market by Country, 2022 and 2032, % of Revenue 132
Figure 77. Contribution to South America 2023-2032 Cumulative Market by Country, Value ($ mn) and Share (%) 133
Figure 78. Insurance BPO Services Market in Argentina, 2022-2032, $ mn 134
Figure 79. Insurance BPO Services Market in Brazil, 2022-2032, $ mn 136
Figure 80. Insurance BPO Services Market in Chile, 2022-2032, $ mn 138
Figure 81. Insurance BPO Services Market in Rest of South America, 2022-2032, $ mn 140
Figure 82. Insurance BPO Services Market in Middle East and Africa (MEA), 2022-2032, $ mn 142
Figure 83. Breakdown of MEA Insurance BPO Services Market by Country, 2022 and 2032, % of Revenue 142
Figure 84. Contribution to MEA 2023-2032 Cumulative Market by Country, Value ($ mn) and Share (%) 143
Figure 85. Insurance BPO Services Market in UAE, 2022-2032, $ mn 144
Figure 86. Insurance BPO Services Market in Saudi Arabia, 2022-2032, $ mn 146
Figure 87. Insurance BPO Services Market in South Africa, 2022-2032, $ mn 148
Figure 88. Growth Stage of Global Insurance BPO Services Industry over the Forecast Period 151
Research methodology is mainly referring to the practical how of any offered piece of research. More specifically, it’s all about how a researcher systematically designs a study in order to assure extremely valid as well as reliable results that ultimately address the targets and objectives of the research.
In any formal research including academic journal, article, dissertation and so on, there will be a special section on a research methodology that mainly describes what, by whom, how to gather as well as how to evaluate the data are provided.
This research methodology has been segmented into following types:
Primary Research:
It is said to be original information that the researchers collect for the crucial purposes of answering the research questions of readers with the help of surveys, observations and experiments.
Secondary Research:
The secondary research is the data that has already been collected by various other researchers in the form of government analysis or scientific studies.
Qualitative Research:
It is descriptive and subjective method irrespective of facts. Both observation and description are essential in this type of research methodology. Its main vision is to analyze knowledge, attitudes, behaviours as well as opinions of people related to the topic of any research. This method has been operated through grounded research, case study and actionable research.
Quantitative Research:
It contains several laboratory experiments, basic surveys, mathematical calculations, simulations and so on. The possible measurement, quantity or amount is considered to be a major factor in the quantitative research methodology.